Shipping policy

Shipping Policy

Last Updated: 11 August 2026

At clicknbuy, operated by TRENDTROVE CART LTD, we aim to provide reliable and straightforward delivery for every order.

We currently ship to customers throughout the United Kingdom only.

1. Business Information

Legal Company Name: TRENDTROVE CART LTD
Company Type: Private company limited by shares
Registered in: England and Wales

Registered Office:
71-75 Shelton Street
London
England
WC2H 9JQ
United Kingdom

Business Information: 46900
Trading Name: clicknbuy

Email: clicknbuy0011@gmail.com
Phone: +44 7512 440660

2. Shipping Destination

We currently offer delivery to the United Kingdom only.

At this time, we do not offer international shipping outside the UK.

Orders can be delivered to eligible residential and business addresses within the United Kingdom.

3. Free UK Shipping

We offer free standard shipping on all eligible orders within the United Kingdom.

Shipping cost: £0.00

There is currently no minimum order value required to qualify for our standard free UK shipping.

4. Order Processing and Dispatch

Orders are normally processed and dispatched within the same working day or the next working day after the order is successfully placed.

Orders placed on weekends or UK public holidays may be processed on the next working day.

Our dispatch time is therefore:

Handling / Processing Time: Same or next working day

Once your order has been dispatched, you will receive any available shipping or tracking information associated with your order.

5. Delivery Time

Our estimated standard delivery time is:

3–5 working days from the date of dispatch.

Delivery times are estimates and may vary depending on the destination, courier operations, weather conditions, public holidays, or other circumstances outside our reasonable control.

The estimated delivery period does not include weekends or UK public holidays unless specifically stated otherwise.

6. Estimated Total Delivery Time

Orders are normally dispatched the same or next working day.

After dispatch, standard delivery normally takes approximately 3–5 working days.

Therefore, customers should generally allow approximately:

4–6 working days from order placement to delivery.

These are estimated delivery times rather than guaranteed delivery dates.

7. Tracking Information

Where tracking is available for your order, tracking information may be provided after the order has been dispatched.

You can use the tracking information supplied to monitor the progress of your delivery.

If you have not received tracking information where you expected it, please contact us.

Email: clicknbuy0011@gmail.com
Phone: +44 7512 440660

8. Delivery Delays

Although we aim to deliver orders within the estimated delivery period, delays can occasionally occur.

Possible causes of delay include:

  • Courier delays

  • Severe weather

  • Public holidays

  • High-volume periods

  • Transport disruption

  • Incorrect or incomplete delivery information

  • Events outside our reasonable control

If your order has not arrived within the expected delivery period, please contact us so that we can assist you.

9. Incorrect Delivery Information

Customers are responsible for providing accurate delivery information during checkout.

Please carefully check your:

  • Full name

  • Delivery address

  • Postcode

  • Telephone number

  • Email address

If an incorrect or incomplete address is provided, delivery may be delayed or the parcel may be returned to us.

Please contact us as soon as possible if you notice an error in your delivery information.

10. Failed or Missed Delivery

If a delivery attempt is unsuccessful, the courier may leave instructions regarding redelivery or collection.

Where a parcel is returned to us because of an incorrect address, repeated failed delivery attempts, or failure to collect the parcel, please contact us.

We will review the circumstances and advise you of the available options.

11. Damaged Packages

If your package appears damaged when delivered, please inspect the product as soon as reasonably possible.

If the product itself has been damaged, contact us promptly at:

Email: clicknbuy0011@gmail.com
Phone: +44 7512 440660

Please provide your order number and photographs of the packaging and damaged product where possible.

We will investigate the issue and provide an appropriate remedy in accordance with our Return & Refund Policy and applicable consumer rights.

12. Missing or Lost Orders

If your order does not arrive within the expected delivery period, please contact us.

We may contact the relevant delivery provider to investigate the shipment.

Email: clicknbuy0011@gmail.com
Phone: +44 7512 440660

Please provide your order number so that we can locate the relevant delivery information.

13. Changes to Delivery Information

We may update our shipping methods, delivery times, shipping providers, or other delivery arrangements from time to time.

Any applicable delivery charges and estimated delivery times will be displayed during the purchasing process.

Changes to our shipping policy will not affect an order that has already been accepted where doing so would conflict with your legal rights.

14. Returns and Delivery Charges

Returns are handled in accordance with our Return & Refund Policy.

For change-of-mind returns, customers may be responsible for the direct cost of returning an item where permitted by applicable law.

Where an item is faulty, damaged, incorrectly supplied, or does not conform to your legal rights, please contact us before returning it.

Please refer to our Return & Refund Policy for complete information.

15. Contact Us

If you have any questions about shipping, delivery, tracking, delays, or your order, please contact us.

clicknbuy
Operated by: TRENDTROVE CART LTD

Registered Office:
71-75 Shelton Street
London
England
WC2H 9JQ
United Kingdom

Email: clicknbuy0011@gmail.com
Phone: +44 7512 440660

We aim to respond to customer enquiries as soon as reasonably possible.