Terms of service

Terms & Conditions

Last Updated: 11 August 2026

Welcome to clicknbuy. These Terms & Conditions govern your use of our website and the purchase of products from our online store.

By accessing or using our website, or placing an order with us, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website or placing an order.

These Terms & Conditions do not affect any statutory consumer rights that cannot legally be excluded or limited.

1. Business Information

Legal Company Name: TRENDTROVE CART LTD
Company Type: Private company limited by shares
Registered in: England and Wales
Registered Office:
71-75 Shelton Street
London
England
WC2H 9JQ
United Kingdom

Business Information: 46900
Trading Name: clicknbuy

Email: clicknbuy0011@gmail.com
Telephone: +44 7512 440660

Throughout these Terms & Conditions, "clicknbuy", "we", "us", and "our" refer to TRENDTROVE CART LTD.

"You", "your", and "customer" refer to the person using our website or purchasing products from us.

2. About Our Website

clicknbuy operates as an online retail store offering products to customers through our Shopify website.

We aim to ensure that all product descriptions, images, prices, availability, and other information displayed on our website are accurate and up to date.

However, minor differences may occur between product images and the actual product due to screen settings, lighting, manufacturing variations, or other circumstances.

3. Eligibility to Purchase

You must provide accurate and complete information when placing an order with us.

By placing an order, you confirm that:

  • The information you provide is accurate and complete.

  • You are legally capable of entering into a purchase contract.

  • You are purchasing products for lawful purposes.

  • You have authority to use the payment method provided.

We reserve the right to refuse or cancel an order where there is a legitimate reason to do so, including suspected fraud, incorrect pricing, product availability issues, or other circumstances permitted by law.

4. Products and Product Information

We make reasonable efforts to ensure that product descriptions, specifications, images and prices displayed on our website are accurate.

Product images are provided for illustrative purposes. Colours may appear slightly different depending on your device, screen settings, lighting conditions, and other factors.

Where a product specification is provided, customers should review the product information before placing an order.

If you have questions about a product before purchasing, please contact us.

Email: clicknbuy0011@gmail.com
Phone: +44 7512 440660

5. Prices

All product prices displayed on our website are shown in the currency specified on the website at the time of purchase.

Prices may change from time to time. Any price change will not affect an order that we have already accepted, except where an obvious pricing error has occurred.

Where applicable, delivery charges, taxes, or other applicable costs will be displayed during the purchasing process before you complete your order.

We aim to ensure that all prices displayed on our website are accurate.

6. Ordering Products

To place an order, you select the products you wish to purchase, add them to your shopping cart and complete the checkout process.

Before completing your purchase, you will have the opportunity to review your order, including:

  • Products selected

  • Quantities

  • Product prices

  • Delivery charges where applicable

  • Total order amount

  • Your delivery information

  • Your payment information

You are responsible for ensuring that your order information is accurate before submitting the order.

After placing an order, you will normally receive an order confirmation by email.

An order confirmation acknowledges that we have received your order. It does not necessarily mean that the order has been accepted if further verification is required.

7. Order Acceptance

A contract for the purchase of products will be formed when we accept your order in accordance with applicable law.

We may be unable to accept an order in certain circumstances, including:

  • The product is unavailable

  • There is an obvious pricing or product description error

  • We suspect fraudulent or unauthorised activity

  • We cannot obtain payment authorisation

  • Delivery information is incomplete or inaccurate

  • We are unable to fulfil the order for reasons outside our reasonable control

If we cancel an order after payment has been taken, we will arrange an appropriate refund of amounts paid for the cancelled order.

8. Payment

Payment must be made using one of the payment methods available at checkout.

Payment information is processed through the payment providers available through our Shopify store.

We do not intentionally store complete payment card details on our own systems.

You must ensure that you are authorised to use the payment method provided.

If a payment is declined or cannot be authorised, we may be unable to process the order.

9. Delivery

We will deliver orders to the delivery address provided during checkout.

Available delivery options, estimated delivery times and applicable delivery charges will be displayed on the website or during checkout where applicable.

Delivery times are estimates and may be affected by circumstances outside our reasonable control, including courier delays, severe weather, strikes, customs delays, or other unforeseen events.

Customers are responsible for providing accurate delivery information.

If you provide an incorrect or incomplete delivery address, this may result in delays or additional delivery costs.

Please refer to our Shipping Policy for further information about delivery arrangements.

10. Returns and Refunds

Our returns and refunds are governed by our Return & Refund Policy.

For eligible online purchases, customers may have statutory cancellation rights under applicable UK consumer law.

Our Return & Refund Policy explains:

  • The applicable return period

  • How to request a return

  • Return conditions

  • Return shipping responsibilities

  • Refund processing

  • Faulty or damaged products

  • Cancellation procedures

  • Applicable exclusions

Nothing in these Terms & Conditions limits your statutory consumer rights.

11. Faulty, Damaged or Incorrect Products

If your product arrives damaged, faulty, defective, incorrect, or does not conform to the contract, please contact us as soon as possible.

You can contact us at:

Email: clicknbuy0011@gmail.com
Phone: +44 7512 440660

Please provide your order number and relevant details or photographs where appropriate.

We will assess the issue and provide an appropriate remedy in accordance with applicable consumer law.

12. Cancellation

If you wish to cancel an order, please contact us as soon as possible.

For online consumer purchases, statutory cancellation rights may apply. Details of these rights and the procedure for exercising them are provided in our Return & Refund Policy.

Nothing in these Terms & Conditions removes or restricts any cancellation rights that you are legally entitled to exercise.

13. Promotions and Discounts

From time to time, we may offer promotional codes, discounts, sales or other promotional offers.

Each promotion may be subject to additional terms, including:

  • Start and end dates

  • Eligible products

  • Minimum order requirements

  • One-use restrictions

  • Other stated conditions

Promotional offers cannot normally be combined unless expressly stated otherwise.

We reserve the right to correct obvious errors in promotional offers and to withdraw a promotion where there is a legitimate reason to do so, subject to applicable law.

14. Website Use

You agree to use our website only for lawful purposes.

You must not:

  • Use the website for fraudulent purposes

  • Attempt to gain unauthorised access to our systems

  • Introduce malicious software or harmful code

  • Interfere with the operation or security of the website

  • Copy or misuse website content without permission

  • Use the website in a way that could damage our business or other users

  • Attempt to obtain products through fraudulent or unauthorised means

We may restrict or suspend access to our website where reasonably necessary to protect our website, customers or business.

15. Intellectual Property

Unless otherwise stated, content displayed on the clicknbuy website, including:

  • Text

  • Product descriptions

  • Graphics

  • Logos

  • Images

  • Website design

  • Branding

  • Other original content

is owned by or licensed to TRENDTROVE CART LTD or its relevant content providers.

You may view and use the website for personal shopping purposes.

You must not reproduce, copy, distribute, modify, publish, sell, or commercially exploit our website content without appropriate permission.

16. Third-Party Services

Our website may use third-party services to provide functions such as:

  • Payment processing

  • Website hosting

  • Delivery and shipping

  • Analytics

  • Marketing

  • Fraud prevention

  • Customer support

Third-party services may operate under their own terms and privacy policies.

We are not responsible for the independent policies or practices of third-party service providers except where required by applicable law.

17. Website Availability

We aim to keep our website available and functioning properly.

However, we do not guarantee that the website will always be:

  • Available without interruption

  • Completely error-free

  • Free from technical issues

  • Free from viruses or other harmful components

Temporary interruptions may occur due to maintenance, technical problems, updates, security measures, or circumstances outside our reasonable control.

18. Limitation of Liability

Nothing in these Terms & Conditions excludes or limits liability where it would be unlawful to do so.

In particular, nothing in these Terms & Conditions limits your legal rights relating to faulty or misdescribed goods or any other liability that cannot legally be excluded or limited.

Subject to applicable law, we are not responsible for losses that are not reasonably foreseeable or that arise from circumstances outside our reasonable control.

Nothing in this section affects your statutory consumer rights.

19. Events Outside Our Control

We will not be responsible for delays or failure to perform our obligations where the delay or failure results from circumstances beyond our reasonable control.

Such circumstances may include:

  • Natural disasters

  • Severe weather

  • Fire

  • Flood

  • War

  • Government restrictions

  • Strikes

  • Transport disruption

  • Internet or telecommunications failures

  • Significant supplier disruption

  • Other events outside our reasonable control

Where such circumstances occur, we will take reasonable steps to minimise their effect on customers.

20. Privacy

Your personal information is handled in accordance with our Privacy Policy.

Our Privacy Policy explains what information we collect, why we use it, how we protect it, and the rights available to you.

By using our website, you acknowledge that you have read our Privacy Policy.

21. Links to Other Websites

Our website may contain links to third-party websites.

These links may be provided for convenience or additional information.

We are not responsible for the content, security, availability, or privacy practices of third-party websites.

You should review the relevant third-party terms and privacy policies before using those websites.

22. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our business, website, products, services, or legal requirements.

The latest version will be published on this page with the relevant "Last Updated" date.

Changes will not affect rights or obligations that have already arisen where this would be unlawful.

23. Governing Law

These Terms & Conditions are governed by the laws applicable in the United Kingdom.

If you are a consumer, you will retain any mandatory consumer protections and rights available to you under the laws applicable to your circumstances.

Nothing in these Terms & Conditions prevents you from relying on mandatory consumer protections that cannot legally be excluded.

24. Complaints

If you have a complaint about an order, product, delivery, payment, return, refund, or any other aspect of our service, please contact us.

Email: clicknbuy0011@gmail.com
Phone: +44 7512 440660

Please include your order number and a clear description of the issue so that we can investigate it.

We aim to resolve customer complaints fairly and as quickly as reasonably possible.

25. Contact Information

For questions regarding these Terms & Conditions, orders, products or our services, please contact us.

clicknbuy
Operated by: TRENDTROVE CART LTD

Registered Office:
71-75 Shelton Street
London
England
WC2H 9JQ
United Kingdom

Email: clicknbuy0011@gmail.com
Phone: +44 7512 440660

26. Acceptance of These Terms

By using our website and placing an order, you acknowledge that you have had the opportunity to review these Terms & Conditions and agree to the terms applicable to your purchase.

These Terms & Conditions should be read together with our Privacy Policy, Shipping Policy, and Return & Refund Policy.